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Privacy Policy

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GladStone takes the privacy of our visitors very seriously. On this page, we have tried to address some of the main privacy concerns that you might have. If you have additional questions that are not answered here, please contact us.   We respect your rights and privacy, and will be happy to answer any questions or concerns you might have.

This privacy statement explains our policy regarding any personal information you may supply to us when visiting any of GladStone's web sites.

Contact Us
We use e-mail links, located on the 'contact us' page to allow you to contact us directly with any questions or comments you may have. This information is used to respond directly to your questions or comments. This information may be filed and used to help us prioritize our development needs and continuously improve our products to meet your needs.  We do not release your e-mail address to any third parties.

Public Forums
We also make available: forums, message boards and news groups to our customers. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Business Relationships
GladStone sites contain links to other Web sites. GladStone is not responsible for the privacy practices, copyright or content of such Web sites.

Information we gather
We collect the browser and/or operating system used, internet address number (IP Address), but not the e-mail address, of visitors to our web sites unless voluntarily submitted through one of our forms. We also collect data on pages that readers access or visit and information volunteered by readers, such as survey information and/or site registrations.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online or questions they may have asked.

What about Cookies?
A cookie is either a small text file that is stored on your hard drive, or some information that is stored in memory until you close your browser. GladStone web sites may save information on your system in the form of a cookie to allow: a personalized browsing experience, access to a secure implementation, or to better track usage of our web sites for improvement and for marketing purposes.

How does it help me?
Some of our statistics programs will issue you a cookie when you first come to our site and then use that information to allow us to gather more detailed information about activity on our site. Instead of using an arbitrary amount of inactivity time to signal the end of a visit, activity from the same cookie is considered a visit.  This process provides us with information about which areas of our sites are popular or not so popular, navigation routes, competitive interests etc. This information together with other customer feedback is also used to help us prioritize our development efforts and continuously improve our web sites to meet your needs as well as market our product in the most effective way.

There is some concern that cookies can access and read other areas of your hard drive, or that personal information about you can be read by the web site. Web pages that write and read cookies can only interact with the cookie file(s) for your browser and a cookie can only be accessed by the same domain server that sent it.  The U.S. Department of Energy's Computer Incident Advisory Capability has issued an information bulletin stating that privacy advocates' fears over the use of cookies -- a popular technique for tracking Web site visitors -- are unfounded. The claims that Web cookies may be used to gather information on "passwords, credit card numbers, and a list of the software on your computer" is not even "close to the truth," according to the bulletin. In fact, information that is gathered via cookies -- usually a user's numerical Internet address, browser type and operating system -- can also be recorded in a Web server's log files. "Cookies just make it easier. [A server] cannot find out your name or e-mail address, or anything about your computer using cookies," says the bulletin.

GladStone recognizes our user's privacy concerns. You may choose to reject cookies either outright, or on a case-by-case basis using the instructions for your browser below. However, in a few cases this may cause the web site to function incorrectly, or nor at all.

Controlling Cookies

You can configure your browser to accept all cookies or to alert you every time a cookie is offered. Then you can decide whether to accept one or not.
  1. Choose Tools, then
  2. (Internet) Options
  3. Click the Privacy tab
  4. Choose one of the options to regulate your use of cookies

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