Privacy Policy
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GladStone takes the privacy of our visitors very
seriously. On this page, we have tried to address some of the main privacy
concerns that you might have. If you have additional questions that are not
answered here, please contact
us. We respect your rights and privacy, and will be happy
to answer any questions or concerns you might have.
This privacy statement explains our policy
regarding any personal information you may supply to us when visiting any of GladStone's
web sites.
Contact Us
We use e-mail links, located on the 'contact us' page to allow you to contact us
directly with any questions or comments you may have. This information is used
to respond directly to your questions or comments. This information may be filed
and used to help us prioritize our development needs and continuously improve
our products to meet your needs. We do not release your e-mail address to
any third parties.
Public Forums
We also make available: forums, message boards and news groups to our customers.
Please remember that any information that is disclosed in these areas becomes
public information and you should exercise caution when deciding to disclose
your personal information.
Business Relationships
GladStone sites contain links to other Web sites. GladStone is not responsible
for the privacy practices, copyright or content of such Web sites.
Information we gather
We collect the browser and/or operating system
used, internet address number (IP Address), but not the e-mail address, of visitors to our web sites unless voluntarily submitted through one of our forms. We also collect data on pages that readers access or
visit and information volunteered by readers, such as survey information and/or
site registrations.
Persons who supply us with their telephone
numbers online may receive telephone contact from us with information regarding
orders they have placed online or questions they may have asked.
What about Cookies?
A cookie is either a small text file that is stored on your hard drive, or some
information that is stored in memory until you close your browser. GladStone web
sites may save information on your system in the form of a cookie to allow: a
personalized browsing experience, access to a secure implementation, or to
better track usage of our web sites for improvement and for marketing purposes.
How does it help me?
Some of our statistics programs will issue you a cookie when you first come to
our site and then use that information to allow us to gather more detailed
information about activity on our site. Instead of using an arbitrary amount of
inactivity time to signal the end of a visit, activity from the same cookie is
considered a visit. This process provides us with information about which
areas of our sites are popular or not so popular, navigation routes, competitive
interests etc. This information together with other customer feedback is also used to
help us prioritize our development efforts and continuously improve our web
sites to meet your needs as well as market our product in the most effective
way.
There is some concern that cookies can access and
read other areas of your hard drive, or that personal information about you can
be read by the web site. Web pages that write and read cookies can only interact
with the cookie file(s) for your browser and a cookie can only be accessed by
the same domain server that sent it. The U.S. Department of Energy's
Computer Incident Advisory Capability has issued an information bulletin stating
that privacy advocates' fears over the use of cookies -- a popular technique for
tracking Web site visitors -- are unfounded. The claims that Web cookies may be
used to gather information on "passwords, credit card numbers, and a list
of the software on your computer" is not even "close to the
truth," according to the bulletin. In fact, information that is gathered
via cookies -- usually a user's numerical Internet address, browser type and
operating system -- can also be recorded in a Web server's log files.
"Cookies just make it easier. [A server] cannot find out your name or
e-mail address, or anything about your computer using cookies," says the
bulletin. Click
here to read the full report.
GladStone recognizes our user's privacy concerns. You may choose to reject cookies either outright, or on a
case-by-case basis using the instructions for your browser below. However, in a
few cases this may cause the web site to function incorrectly, or nor at all.
Controlling Cookies
You can configure your browser to accept all cookies or to alert you every time
a cookie is offered. Then you can decide whether to accept one or not.
- Choose Tools, then
- (Internet) Options
- Click the Privacy tab
- Choose one of the options to regulate
your use of cookies
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