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Cannot move/navigate among different Divisions in the Divisions menu

ArticleID: 117056
Category: General
Date Added: 2/26/2015

SYMPTOM

When in the Divisions menu, the user cannot move to a different division record by clicking on a division in the Division Navigator (tree navigator on the right side of the menu).

CAUSE

A) One or more Divisions have an illegal character (apostrophe, quote, etc.) in the spelling of the name or B) the menu is corrupt.

SOLUTION

A) Move among the Divisions by clicking the Next/Back buttons at the very top of the menu and check the spelling of all Divisions, looking for illegal characters above, changing as needed.

B) Download and run the latest update found here.



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