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ShoWorks Help Articles

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Cannot start ShoWorks on Remote Desktop using Windows Server

ArticleID: 117031
Category: General
Date Added: 7/17/2007
Date Last Updated: 2/8/2012

Symptom:

When accessing ShoWorks over a Remote Desktop method while on a server running Windows Server, you may experience an error upon starting the ShoWorks application from a client computer.

For specific information on how to configure ShoWorks on Remote Desktop, please see the following article "How to use ShoWorks in a Remote Desktop setting" (article number 115004).

Causes:

  1. The users do not have appropriate permissions to the server to run ShoWorks.
  2. Internet Explorer Enhanced Security is enabled on the server.

Solutions:

  1. Make sure that the users have full permissions to both the location of ShoWorks, the data file, and the registry. See this article for correct settings: http://fairsoftware.com/articledetail.aspx?AID=117017
  2. Disable Internet Explorer Enhanced Security on the server in Add/Remove Windows Components in the Add/Remove Programs tab.


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