You may need to reinstall ShoWorks for reasons such as installing Microsoft
Access to use the ShoWorks Companion. In this case, you should follow
detailed steps to remove ShoWorks completely.
Steps (you must backup both your data file AND your custom reports/queries):
Backup your data file by following the steps in the article:
How to back-up your data file
Backup your custom reports by following the steps in this article:
How to backup reports or changing computers and sharing reports on multiple
Uninstall ShoWorks by double-clicking on the file: C:\Program Files\ShoWorks
xxxx\UNWISE.EXE ShoWorks xxxx (where xxxx is the version year)
then choose "automatic" and follow the onscreen
Open "My Computer" and navigate in the window to the folder C:\Program
Files (x86)\ShoWorks xxxx (where xxxx is the version year)
Delete this folder and all subfolders in this directory by highlighting the
folder "ShoWorks xxxx" (where xxxx is the version year) and pressing the delete key on your keyboard.