Symptom
ShoWorks is unresponsive when attempting to open a custom report, or you receive
a "Enter Parameter Value" box stating "EID" or "EID Label".
Summary
Reports that have been imported
from prior versions (such as ShoWorks 2012) may not open or cause errors.
Solution
Option A: Rebuild the reports
This option is necessary to allow the future
editing of custom reports (or if receiving a "Enter Parmeter Value" prompt when
opening) and requires building the custom reports from the
Custom Report Wizard in ShoWorks.
Option B: Modify the reports using Microsoft Access
- Use the ShoWorks Access Companion by following these steps: http://fairsoftware.com/articledetail.aspx?AID=113020
- Edit the report by clicking the "Edit w/Access".
- Replace the instances of EID with Entry Number.
- Close and save the changes to the report.
Gladstone does provide custom report building services. Please see our
services page for more information and pricing on
custom report building or contact Gladstone to request a quote.
