There are two reasons for custom reports missing in ShoWorks:
1) When ShoWorks is running on more than one computer, one user may have some
custom reports not available to another user on a different machine OR...
2) When updating to newer versions of ShoWorks or reinstalling, you will loose
all custom reports that you have created if you attempt to run an update patch
(or install) more than once without first opening ShoWorks before running the
Custom reports by default, are stored in the actual ShoWorks program file and
NOT the data file. This is a limitation by Microsoft Access which ShoWorks runs
in the background and cannot be overridden at this time.
Solution if reports are missing because you are changing computers or
upgrading to a new version:
See the article: How to backup reports or
changing computers and sharing reports on multiple computers
Solution if reports are missing unexpectedly after running an update or
Note: ShoWorks 2009 users need to substitute
"2009" in place of "2012" in the instructions below.
Using "Computer" locate C:\Program Files\ShoWorks 2012\BACKUP\Program
You need to look for files that over 15,000KB or 15MB in size. The name of this
file can be either "sw.mdb" OR "ShoWorks 2009.swkdb" OR "ShoWorks 2012.001" OR
anything like this. You may have to try each of these but try in the order
above (you may try looking for the file that has the most recent date 'Last
Modified'). One of these files will have your reports. You will need to rename
the files to have an extension of ".mdb". For example. "ShoWorks.mdb".
Once you have renamed this file, select Start>>All
Programs>>ShoWorks 2012 and run ShoWorks
In ShoWorks, select Reports>>Manage Reports.
Navigate and locate the file above and click "Open". If there are no reports,
then repeat with one of the other files. You will have the reports in one of
Back up your reports by selecting Reports then
Manage Reports then clicking Backup All. Follow the
onscreen instructions for information on how to restore these reports to other
copies of ShoWorks.