Accessing PDF-Format Files

Article ID: 117010
Category: General
Date Added: 6/22/2002

Some ShoWorks documents are provided in PDF format. If you are unable to access the file, download and install the free Adobe Acrobat Reader software.

Helpful Tips:

  • Message "unable to launch Acrobat" appears even when Acrobat is already installed:
    Make sure you have the most current Acrobat Reader version. Check the Adobe website for more information.

  • Screen appears blank when you click a link to a PDF file:
    Due to Acrobat and/or Internet settings, documents may first need to be saved to your computer before accessing them. Try right-clicking on the file link and choosing "Save Target As", "Save As" or similar option. Once the file has been downloaded to your computer, locate and double-click the file.

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