Reports that have been imported do not open or Enter a Parameter Value prompt

Article ID: 113028
Category: Reporting
Date Added: 11/28/2008
Date Updated: 8/22/2018


ShoWorks is unresponsive when attempting to open a custom report, or you receive a "Enter Parameter Value" box stating "EID" or "EID Label".


Reports that have been imported from prior versions (such as ShoWorks 2012) may not open or cause errors.


Option A: Rebuild the reports

This option is necessary to allow the future editing of custom reports (or if receiving a "Enter Parmeter Value" prompt when opening) and requires building the custom reports from the Custom Report Wizard in ShoWorks.

Option B: Modify the reports using Microsoft Access

  1. Use the ShoWorks Access Companion by following these steps: http://fairsoftware.com/articledetail.aspx?AID=113020
  2. Edit the report by clicking the "Edit w/Access".
  3. Replace the instances of EID with Entry Number.
  4. Close and save the changes to the report.

Gladstone does provide custom report building services. Please see our services page for more information and pricing on custom report building or contact Gladstone to request a quote.

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